Customer Support


+++ Christmas Break +++

Please note that due to our Christmas Break orders and requests received from
16 Dec 2024 to 7 Jan 2025 will be stored in our systems, but not processed further.
Shipping of pending purchase orders will start on 8 Jan 2025 in the order of their arrival at DSMZ.


Frequently Asked Questions ...

... related to

If the FAQs do not answer your question, please do not hesitate to contact our customer support.


Additional information: download of forms, price list ...

Accession forms and product order forms (pdf)
Note: the order form contains the Material Transfer Agreement

 

Microorganisms

Human and Animal Cell Lines

Plant Viruses  

Accession Form

Microorganisms,
Phages
Human and Animal Cell Lines Plant Viruses   

Order Form

Microorganisms

Order Form not available. Please place your
order in our shop or send it to E-Mail

Plant Viruses

Material Transfer Agreements (MTAs)

MTA Microorganisms Plant Viruses

Service order form (pdf)

 

Microorganisms

Human and Animal Cell Lines

Services

Microorganisms

Human and Animal Cell Lines

Hints to fill out forms

To fill out the form on-screen you will need Acrobat Reader™ 5.0 or higher. For the Microorganisms Accession Form Acrobat Reader™ 8.0 or higher is needed. Please save the file to your computer before you complete the form rather than viewing and completing it in your browser window. You can download the free Acrobat Reader™ here