Leibniz Institute DSMZ: Contact form

+++ Christmas Break +++

Please note that due to our Christmas Break orders and requests received from
16 Dec 2024 to 7 Jan 2025 will be stored in our systems, but not processed further.
Shipping of pending purchase orders as well as answering your requests will start on 8 Jan 2025 in the order of their arrival at DSMZ.

Dear customer,

please select your field of interest from the options below, specifying your inquiry as much as possible from the expanding menu. Provision of detailed information helps us to respond faster.

Important: It is not possible to request quotes for bioresources or place orders for bioresources via the contact form. This can be done via the DSMZ webshop.

Requests for quotes or orders of bioresources submitted via the contact form will not be processed.

Customer Support

Inquiry for

microorganisms

human and animal cell cultures

plant viruses & plant virus diagnostics

Questions about and to scientific databases of CellDive

Choose*

Trancriptome data

STR profiles, searche engine for STRs

Please specify your inquiry*

Next step

Product name or catalogue number

Product name or catalogue number*

Please specify your inquiry*

Next step

Product name

Product name*

Please specify your inquiry*

Next step

Important note

If you need a quote or want to place an order please use the DSMZ webshop. If you have an inquiry related to an order you already placed, please check the other options in the contact form above.

DSM number

DSM number*

Please specify your inquiry*

Next step

Deposit a microorganism

Choose*

organisational request related to deposit in the open collection of microorganisms

technical problem (e.g. login or upload failure) related to deposit in the open collection of microorganisms

safe or patent deposit of microorganisms

Please specify your inquiry*

Next step

Deposit a cell line

Choose*

open collection cell lines

patent deposit of cell lines

safe deposit of cell lines

Please specify your inquiry*

Next step

Deposit a plant virus

Choose*

open collection plant viruses

safe or patent deposit of plant viruses

Please specify your inquiry*

Next step

PO number*

The purchase order (PO) is an official order document from your company and contains an individual number. The correct PO number is mandatory to deal with your inquiry.

Please specify your inquiry*

Next step

Provide airwaybill number AND courier name

The correct data is mandatory to deal with your inquiry.

Airwaybill number*

Courier name*

Please specify your inquiry*

Next step

Provide invoice number

Invoice number*

Please specify your inquiry*

Next step

Please specify your inquiry*

Next step

Please specify your inquiry*

Please do not use this option to request quotes, place orders or ask for delivery updates.

Please specify your inquiry*

Next step

Personal information

Name*

Institution*

Email*

Customer*

yes

no

Customer ID*

Address and VAT number

Street*

Zip code*

City*

Country*

VAT number

Additional information

Attachments

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