+++ Christmas Break +++

Please note that due to our Christmas Break requests received from
16 Dec 2024 to 7 Jan 2025 will be stored in our systems, but not processed further.
We will start answering your requests in the order of their arrival on 8 Jan 2025.

Please select your topic of interest:

  • Why do I have to send the order form prior to shipment per email? Why do you need information on the isolation source and the next related strains?

    We need some information before receiving samples to make sure that we can accept the material and provide you the data. Especially with novel isolates but also with numerous pathogens, we have to check the legal requirements of Germany, e.g. if we need an import permit by local authorities to ensure a smooth processing during the import. Here several aspects have to be considered based on isolation source and the next related strains.

  • What do I have to consider for a safe transport of microorganisms?

    Please note: In each case of dispatch of biological material, the shipper is responsible for correct packaging and shipping. For support see our tutorial.

  • What must my package contain?

    Beside your samples, please include a printed copy of the order form and documents required for the shipment process. You may also send the strain for deposition in the same parcel and additionally add a printed copy of the accession form. Please make sure that you followed the instructions for the deposition process before sending the strain (for more information click here).

  • Where do I send my package? I need a specific contact person, whom should it be addressed to?

    Please ship your package to:

    Services
    Leibniz-Institut DSMZ-Deutsche Sammlung von Mikroorganismen und Zellkulturen GmbH
    Inhoffenstr. 7B
    D-38124 Braunschweig
    GERMANY

    Contact person: Please send an email to MicrobialServices(at)dsmz.de and wait for our reply.

  • I want to send a genetically modified organism. What do I have to consider?

    We accept GMOs up to risk group 2. Please note that we require detailed information on the genetic modifications beforehand per email to follow the legal obligations. Please contact our service team (MicrobialServices(at)dsmz.de).

  • I want to send an organism which is assigned to risk group 2. What do I have to consider?

    Please provide all details before starting the shipment per email (MicrobialServices(at)dsmz.de) and wait for our reply. Material allocated to Risk Group 2 falls under the "UN Model Regulations on the Transport of Dangerous Goods" affecting all modes of transport (road, air, rail, waterways). Such material has to be transported in UN certified packaging by a recognized courier. In some cases, we need an import permit and have to contact local authorities prior to shipment.

  • I want to send a plant pathological organism. What do I have to consider?

    Please provide all details before starting the shipment per email (MicrobialServices(at)dsmz.de) and wait for our reply. In some cases, we need an import permit and have to contact local authorities prior to shipment.